Support When You Need It.
We believe support should be fast, efficient, and helpful. Support for your portal is included no matter what Staffly Plan you choose.
We also offer training and customization packages that can help you gain more from your Staffly Portal.
Our support team is available through this form, or through email at: email@example.com.
Our support hours are M-F, 9AM – 4:30PM Mountain Standard Time.
When you submit a support request, a ticket will be opened up for you. You will receive the details of your ticket via email along with a login to our support portal.
Support and Training
General How To Issues
Support Through Ticketing
Advanced User Training
Team and Group Assistance
Training Over Zoom
Booked In Advance
Custom Portal Development
3rd Party Integrations
Customization and Training
Our toolbox is expandable!
Staffly.com was developed by our own team of business automation and optimization specialists.
We offer dedicated training that includes time blocks for your organization to allow for group training that goes beyond our documentation and how-to videos.
In addition to training, we offer custom development solutions that can turn your Staffly Portal into a customized powerhouse solution specifically tailored to your organization.
Simply fill out this form and our team will reach out to you with how to get started.
Questions About Support
What kind of support is included in my plan?
All of our plans include basic ticketing and email support. We support our product exclusively and want your experience to be as seamless as possible. Our support team is available from 9Am to 4:30PM Monday through Friday Mountain Standard Time.
Our support covers aspects such as general how-to issues (also in our knowledgebase), user and team onboarding, bug reporting, and billing issues.
Will you help me setup my portal?
Of course! There is a link in the email you will receive after signing up to setup an onboarding call with our support team. On this call they will answer any questions you may have, as well as offer training and best practices for setting up and using your Staffly portal.
What are my training options?
When you sign-up for a Staffly Portal, we offer free onboarding and initial training. You’ll receive an email with how to schedule your initial training.
We also offer dedicated training (one-on-one), and team/group training (your whole team). For information, please submit the form above and we will reach out to you.
What are some customization examples?
Your Staffly Portal comes jammed with plenty of tools that help your organization in many ways.
In the event that you want your Staffly Portal to include more options, features, or third party integrations, our development team is here to help!
These can include aspect such as:
- Custom Messaging
- Custom Branding
- Text Messaging
- Email Integrations
- CRM/EHR/EMR Integrations
- Custom Training Courses
- Document Storage
- Document Creation
- Job Board Enhancements
- And more…
What Are You Waiting For?
We are so sure Staffly will fit right into your organization that we offer 15 days free. You have nothing to lose by signing-up for a Staffly Portal and experiencing the difference our suite of tools can make in your team.